1.Q: What is delivery time ?
A: For goods in stock in overseas warehouses: 1 day. Others from factory: around 10 days.
2.Q: What about the shipping cost ?
A: We will calculate the weight and volume according to model and quantity you choose. After that, you could find a familiar freight forwarder to quote. We also have freight forwarders to provide you with quotations.
3.Q: What certificate do you have?
A: Besides ISO9001, CE, EEC, COC, CO,SGS, BV testing, IDEER have made patent certificate, SASO too.
4.Q: How about IDEER warranty ?
A: 12 months to 36 months according to configuration. We will provide new parts, guide you to repair by video, ask overseas engineer help etc.
5. Q: How about IDEER R&D capability ?
A: More than 10 new models every year. 15 engineers R&D team to make OEM&ODM
6.Q: Can i get sample?
A: Yes. Sample fee will be returned to you in formal order
7.Q:How do IDEER ensure quality?
A: Make sample before mass production. After customers confirmed the sample, we make mass production.
B: 100% testing before shipping .
C: For order more than 100units, 1% free parts to go with container.
D: Overseas repair center in some country .
8.Q:How abiout your payment method?
A: For western union payment, payee: Fang Liu (First name is Fang, Last name or Paternal is Liu )
Credit card ID : 420325199009243344 , Please send bank slip and MTCN code after payment if you use Western Union payment.
B: For T/T payment: USD account: 09-082414040000402
Beneficiary country/region: Shanghai, China
Beneficiary name: Shanghai Ideer Industry Co., Ltd.
Beneficiary bank: Agricultural Bank of China